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Privacy Policy

Last updated: 31 July 2026

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This privacy policy explains how Rupert Talfourd-Cook collects, uses and protects personal information when you visit this website or make contact about consultancy services.

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1. Who is responsible for your information?

 

The data controller for this website is:

Rupert Talfourd-Cook
 

For any questions, requests or complaints concerning your personal information, please use the email address above.

 

2. Information collected

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Information may be collected when you:

  • complete a contact form;

  • send an email or otherwise make an enquiry;

  • engage Rupert Talfourd-Cook to provide consultancy services; or

  • use this website.

 

This may include your name, email address, telephone number, organisation, job title, the contents of your enquiry and any other information you choose to provide.

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The website may also collect technical information automatically, including your IP address, browser type, device information, pages visited and general usage data.

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Please avoid submitting confidential, sensitive or special-category personal information through the website unless it is necessary for your enquiry.

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3. How your information is used

 

Your information may be used to:

  • respond to enquiries;

  • discuss, arrange and provide consultancy services;

  • manage professional and client relationships;

  • prepare proposals, contracts and invoices;

  • maintain the security and operation of the website;

  • understand how visitors use the website; and

  • comply with legal, regulatory and financial obligations.

 

4. Lawful bases for processing

 

Depending on the circumstances, personal information may be processed because:

  • it is necessary to respond to a request or take steps before entering into a contract;

  • it is necessary to perform a contract;

  • it is necessary to meet a legal obligation;

  • it is necessary for legitimate business interests, including responding to professional enquiries, operating the consultancy and protecting the website; or

  • you have given consent.

 

The lawful basis and purpose for using personal information should be identified before processing begins.

 

5. Sharing your information

 

Personal information will not be sold.

 

It may be shared where reasonably necessary with trusted service providers supporting the operation of the website and consultancy, including:

  • Wix, which provides the website platform and hosting;

  • email, cloud-storage and communications providers;

  • analytics and website-security providers;

  • accountants, lawyers and other professional advisers; and

  • public authorities where disclosure is required by law.

 

These providers may only use personal information for the services they provide and must handle it appropriately.

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6. International transfers

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Some website, email or cloud-service providers may process information outside the United Kingdom.

Where this happens, reasonable steps will be taken to ensure that appropriate legal safeguards are in place, such as UK adequacy regulations or approved contractual protections.

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7. How long information is kept

 

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected.

 

As a general guide:

  • unsuccessful or general enquiries may be retained for up to two years;

  • client and contractual records may be retained for up to six years after the relationship ends;

  • financial and taxation records will be retained for the period required by law; and

  • cookie and analytics information will be retained according to the settings of the relevant service.

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nformation may be retained for longer where necessary to establish, exercise or defend legal claims.

 

8. Cookies and analytics

 

This website may use cookies and similar technologies to operate correctly, remember preferences, maintain security and understand how visitors use it.

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Where legally required, non-essential technologies will not be used unless you have made the relevant choice through the website’s cookie banner. You can alter your preferences through the cookie settings or your browser.

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ICO guidance requires organisations to explain the technologies they use and, where consent is required, provide users with clear and meaningful choices.

 

9. Marketing

 

Your contact details will not be used for marketing merely because you have submitted an enquiry.

 

Where marketing communications are offered, they will only be sent where there is an appropriate lawful basis. You may unsubscribe or object to direct marketing at any time by using the link provided or contacting [email address].

 

10. Your rights

 

Depending on the circumstances, you may have the right to:

  • obtain a copy of your personal information;

  • correct inaccurate or incomplete information;

  • request the deletion of your information;

  • restrict how your information is used;

  • object to certain processing;

  • withdraw consent;

  • receive certain information in a portable format; and

  • complain about how your information has been handled.

 

These rights are not absolute and may be subject to legal exemptions.

 

11. Data-protection complaints

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To raise a data-protection complaint, email [email address] with:

  • your name and contact details;

  • a description of your concern;

  • the information or processing involved; and

  • the outcome you are seeking.

 

Your complaint will be acknowledged within 30 days, investigated appropriately and answered without undue delay.

You may also complain to the Information Commissioner’s Office. Further information is available through the ICO’s official website.

 

12. Security

 

Reasonable technical and organisational measures are used to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

 

However, no website or internet transmission can be guaranteed to be completely secure.

 

13. External links

 

This website may contain links to third-party websites. Rupert Talfourd-Cook is not responsible for the content, security or privacy practices of those websites. You should review their privacy policies separately.

 

14. Changes to this policy

 

This privacy policy may be updated periodically to reflect changes to the website, services or applicable law. The latest version will be published on this page with the updated date.

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